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After Care

HELP & SUPPORT

  • How will be hair blend with Envy hair extensions?
    Ideally extensions blend in most naturally if you hair can get into a stubby ponytail. Layered hair also blends better than a one length cut. I use the 1 gram strands so 50-75 will be enough for half a head and 125-150 for a full head. Please bear in mind if your client has thicker hair they may need more.
  • Will hair extensions damage my hair?
    Although the hair is 100% human I advise not to colour, perm or tint the hair as this may cause damage to the hair and bonds. If the hair extensions are applied properly and the correct aftercare is used there should be no damage. It is advised that the extensions do not stay in for longer than 3 months and have a 6 weekly maintenance in between. It is advisable not to have hair extensions when pregnant and up to a year after due to the extra shedding of the natural hair after pregnancy.
  • How to style Envy hair extensions?
    Always use a heat protector when using tongs or straighteners as heat can damage the hair extensions and the hair may not last as long. It is advisable not to use dry shampoo as the ingredients in the dry shampoo can cause the bonds to break down making the sticky and slide out. The hair extension loop brush is the best to use with extensions as the Loop brush de tangles hair quickly as is perfect for hair extensions as it is more gentle than other brushes. The loop brush will glide over the bonds without pulling, leaving you hair healthy.
  • How to choose the right shade of hair extensions?
    You can send a photo for a colour match to sam@envyhairextensions.co.uk
  • How to look after my hair extensions?
    Do not wash more than 3 times a week. keep bonds separated to avoid matting at the roots. Shampoo hair in an upright position, never over or in the bath as the hair can tangle. Use a hair extension or mild shampoo and an intense conditioner. Balmain or Beauty works are designed for hair extensions. Use a good leave-in treatment/mask once a week to prevent hair from drying and Argan oil or serum is good for the ends. Although the quality of hair I use is exceptional, the hair is still dead and needs nourishment. Do not rub hair with a towel, squeeze water down. Do not get heat, wax, oil or serum near the bond as this will cause the bonds to slide out. When swimming it is best to use a cap as salt water can tangle extensions very badly. Hair extensions can also tangle with sweat, so extra care is needed on holidays. Also bear in mind the salt water,pool chemicals and heat can cause the keratin bonds to break down, this will make them sticky and can also lead to them sliding out. Always use a heat protector when using tongs or straighteners as heat can damage the hair extensions and the hair may not last as long. Never go to bed with wet hair, plait dry hair at the nape of the neck when sleeping.
  • Do Envy have a return policy or exchange policy?
    Please return unopened items within 30 days for a full refund or exchange.
  • How do I make an Exchange/Return?
    Please send me a message or call 07883301059 for details.
  • How long does shipping usually take?
    Free delivery 1-3 days or opt for Next day delivery (Mon-Fri).
  • How may I contact you?
    Please contact Sam on 07883301059 or email sam@envyhairextensions.co.uk
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